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Frequently Asked Questions

Frequently Asked Questions

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Icon is a checkmark in a red circle and is decorative.

Lost or Stolen Card

If your First Freedom Bank debit card has been lost or stolen please call 1-800-500-1044.

The First Freedom mobile app also allows you to turn your debit card off via card controls. Please click here for information on downloading the app. 

Icon is a checkmark in a red circle and is decorative.
Icon is a checkmark in a red circle and is decorative.

Fraudulent Activity

If you suspect there has been fraudulent activity on your First Freedom Bank debit card please call our Fraud Monitoring Service at 1-855-961-1602.

How Can We Help?