Sarah Poss has been promoted to Director of Retail Banking. Poss previously served as the Assistant Director of Retail Banking and assumes the role from her predecessor, Kenny Beavers, as he transitions into retirement.
“Sarah Poss is an excellent choice to lead our Retail Banking Division,” stated John Lancaster, Chairman and CEO of First Freedom, “She has held every position on the Retail side of the bank and has operational efficiencies, as well. She is immensely qualified and highly regarded among her peers.”
Poss began her career with First Freedom as a Financial Service Representative (FSR) in January of 2015 and advanced rapidly through the retail side of the bank. She has served as FSR Manager, Training Coordinator, Personal Banker, Providence Office Manager, Virtual Office Manager, and Marketing Manager. She has also gained a valuable background in bank operations where she is credited with establishing our branch audit program and online account-opening capabilities, in addition to serving as a BSA analyst.
A graduate of Watertown High School, Poss earned a B.S. in Anthropology from Middle Tennessee State University and has completed additional coursework in Accounting and Economics through Vol State Community College. She is currently pursuing her MBA through Tennessee Tech University. Professionally, Poss has completed the Tennessee Bankers Association’s Branch Leadership Series and is currently enrolled in their Southeastern School of Banking program.
Tatum Ortlepp has been promoted to Retail Banking Sales Manager. Ortlepp previously served as the Assistant Office Manager at the bank’s main office. In her new role, she will oversee all things sales and service-related in our delivery system.
“When it comes to the customer experience, Tatum Ortlepp is the Gold Standard,” stated Lancaster, “Her professionalism and her ability to educate and enhance every customer’s visit is unparalleled. I’m excited to see her in this role.”
Another great example of “Promotion from Within,” Ortlepp joined First Freedom in July of 2018 as a Financial Service Representative (FSR). She was promoted to Personal Banker (PB) in 2019 and Senior PB in 2022. In January of 2023, she was promoted to Bank Officer and Assistant Office Manager of the Lebanon Office, where she has done an excellent job in continuously improving sales and product knowledge among the staff. Consistently ranking as a top performer, Ortlepp was voted by her peers as the bank’s Red Carpet Service award winner in 2021. She also maintains additional responsibilities as our Shareholder Services representative.
Ortlepp is a graduate of Wilson Central High School and has completed numerous courses through the Tennessee Bankers Association.